Customer Service

GetItOnTV.com is committed to providing the best products and friendliest customer service. If you have any questions about ordering or about any of our great products, please contact us via the information below:

Agents are available to take your order Monday - Friday from 9AM to 5PM Eastern Time. Please contact us at  info@GetItOnTV.com.

Status of An Order: You will receive email confirmations when your order is shipped. Please use our online Check Order Status system to check the current status of an order. Most orders arrive within 7 business days. Please allow two weeks for your product to arrive before contacting customer service.

Returns: Please review our Purchase Policy for information about canceling or returning an order. In order for you to return merchandise, you must obtain an RMA number and shipping instructions from our returns processing department. RMA requests are only honored if received within 10 days of the receipt of the order. We must receive returns within 30 days of the date of issue of the RMA number. Please complete our Returns - RMA Number Request Form